If you are a big retailer who provides a large amount of product categories, containing all information on every particular product is really a challenge. The thing that you feel easy to do is to copy specifications provided by the manufacturer. However, it does not always make your customers satisfied. There are thousands questions about items, how can you answer all of them with full data? It is quite hard to meet all the requirements when using only Magento 2 default.
Understand this limitation of Magento 2 platform, Magento 2 providers who concern about it have launched extensions named Magento 2 Product Questions to help Magento 2 store owners overcome that limitation. After installing Product Question extension for Magento 2, you can let your customer ask anything they curious or track through past questions to see if there is already asked about the same things. And the extension will help you solve them all. This way will help you a lot in keeping your customers in place, boosting customer satisfaction and create a strong bond with your customer relationship.
Hence, in this article, we would like to show you 4 best Magento 2 Product Question extensions which are carefully selected among many others on the market. These modules are hand-picked by BSSCommerce team based on the following criteria:
- Extension function
- Provider’s reputation
- Rating and reviews
After installing Magento 2 Product Questions extension by Aheadworks, the extension will equip all product pages with question and answer area. It works as a regular comment sector even a FAQ sector, the configuration is under controlling of admin. When customers have questions about the product, they can leave questions in the question and answer area. Both admin and other customers have ability to answer the question. Besides, questions and answers are all can be rated for its efficiency. With the extension, admin has full control over the questions and answers. Furthermore, it is possible to send email notifications for both customers and Magento 2 store owners.
Main features of the Magento 2 Product Questions extension by Aheadworks
- Private and public questions
- Publishing restrictions
- Customer notifications
- Question management
- Rating system
- User-friendly interface
Review: The module brings a really good performance. It is easy to install and configure as well. However, the price is $399, quite expensive with 45-day money back, free installation, 90-day free support and free lifetime support.
With Magento 2 Product Questions and Answers by MageArray, visitors, customers, and admin can freely ask questions and give answers for any product they want in the question and answer field without any difficulty. Additionally, customers can rate usefulness of questions or answers as well. Admin also can create questions and answers in their own way to give customers more information about products from the backend. Moreover, Magento 2 store owners are able to configure and set which store views are available to be influenced by this extension per their convenience. And, all the questions and answers are arranged into grid of manage questions and manage answers for admin easily follow.
Fundamental features of Magento 2 Product Questions and Answers by MageArray:
- Allow Customer and/or Guest to ask question from product page. – Allow Customers and/or Guests to add answer from product page.
- Customers can rate helpfulness of questions or answer.
- Create questions from the backend.
- Defined question visibility (Private or Public).
- Configure inquiry form to be opened in a sliding manner.
- Search within product’s question.
- Ability to sort questions by newest question or oldest question.
- Approve answer automatically.
- Approve question automatically.
– Admin can approve or pending a questions and answers or automatic approval.
Review: It is a good choice for Magento 2 store owners who are looking for a simple but effective extension. Additionally, it is reasonably priced at $99 with 30 days money back, lifetime free update and lifetime free support. However, installation fee is $50.
Magento 2 Product Questions Answers extension by Webkul provides customers ability to ask questions related to the product to the Magento 2 store owners even answer other questions as well. Customers also can like and dislike answers from Magento 2 owners too. For admin, after installing, they can configure question approval required, email notification to customers and email notification to the admin easily.
Main features of Magento 2 Product Questions Answers extension by Webkul:
- Buyer can ask the question to Admin on his product.
- Anyone can respond to that question.
- Admin will manage all the question and answer.
- Customers can like or dislike answers.
- Admin can also respond to that questions.
- Email notifications will go to Buyer and Admin for Questions and Responses.
- Review: The extension is quite simple and easy to manage as well. It costs $45 for owning the Community Edition and the $90 for Enterprise Edition not combined $9 installation fee. Its price is quite reasonable for what the module performs.
Magento 2 Product Questions and FAQ by Magedelight brings unlimited questions and answers of products and services FAQ and ability for users to get the answer to their requirements directly. That kind of supports brought by the module also can help to promote customer satisfaction and make the relationship between customers and Magento 2 store owners more sustainable.
Main features of Magento 2 Product Questions and FAQ by Magedelight:
- Multiple layout options for FAQ category page
- Custom-made user interface
- Most frequently asked questions’ block on generic FAQ page
- Social media sharing link and author information on question detail page
- Create dedicated pages for each category of generic FAQ
- Create a tab of FAQ on each product page
- Search the FAQ using content, tag or keywords
- Different visual effects and icon for each question
Review: Great choice for Magento 2 owners who are finding a high-quality extension for Product Questions. It costs $199 for Community Edition and $399 for Enterprise Edition with 180 days free support.
Provided above is the detailed information as well as reviews about top 4 excellent Product Questions extensions for Magento 2. In case you want to submit your extension the Product Questions extension list or suggest removing an item from the list, please feel free to contact us. If you find it helpful for you, please Like, Share and Subscribe to Magext for more helpful extension review articles.