Magento 2 RMA extension can be known as the only solution for automatically returning products. If the RMA process does not work efficiently, it can negatively affect the store’s reputation and reviews.
In this article, we will provide detailed reviews of the best Magento 2 RMA Modules.
Overview of Return Merchandise Authorization (RMA)
A return merchandise authorization, or RMA, allows buyers to request a return directly on your website. In terms of Magento, RMA in Magento RMA extensions enables you to process several return functionalities, like exchanges, refunds, and store credits.
Once your customers request a return, you can accept or deny the customer return directly from the Magento admin panel, and then, they will be notified. The exchange product will then be issued shipping labels and updated on the status.
Magento 2 RMA extension is significant because it goes along with the ERP process that generates all the mandatory operations. The process makes it easy to handle every aspect of the return, ensures item visibility, and tracks it until the resolution is completed.
Also, it enables customers to pick, for example, an item they require for an exchange, the reason for the return, preferred decision, etc. For such benefits, Magento 2 RMA Extension is becoming necessary in any online store.
5 + Magento 2 RMA Extension Options to Streamline Order Management
Here, below are some outstanding selections that make the return and exchange process easier to manage.
Unfortunately, there is no free Magento 2 RMA extension. However, we have collected extensions in various price ranges for you to choose from. We’re sure that there’s at least one that meets your needs.
Let’s check it out!
#1. Magento 2 RMA by Mageplaza – $229
Compatibility: Magento 2
Key features:
- Allow non-login customers to return items easily
- Apply RMA based on orders and products conditions
- Enable selecting one or various items to replace
- Easily create fields for RMA information
- Notify about RMA requests-related updates via email
- Return shipping labels
- Ability to cancel requests
- Multiple RMA status
Review:
The Magento 2 RMA module by Mageplaza supports store admins to manage product exchanges still as returns from customers during a convenient and effective way.
With the extension from Mageplaza, the return and exchange procedure becomes smoother, clearer, faster than ever before.
#2. Magento 2 Returns & Exchanges by Plumrocket – $119
Compatibility: Magento 2.1.x – 2.3.x
Key features:
- Enable RMA requests for returning, refunding, repairing the merchandise, etc
- Allow notifying email via RMA effectively
- Include attractive email templates
- Easy to stay track of labels and shipment
- Include automated RMA process
Review:
Magento 2 RMA extension by Plumrocket helps increase customer satisfaction through a fully automated, easy, and streamlined RMA process; hence, it is easy to boost sales.
#3. RMA Extension by Landofcoder – $149
Compatibility: Magento 2.0.x – 2.1.x – 2.2.0 – 2.2.x – 2.3.0 – 2.3.x
Key features:
- Quick messaging & Instant RMA activity notification
- Smart filtered RMA report chart
- Unlimited and customizable reasons, conditions, resolution settings
- Handy buttons for packing slip, shipping label, and confirm shipping
- Fast access to submitted RMA request in one place
Review:
Landofcoder’s extension supports you manage product exchanges and returns effectively within the automatic way. This also provides free guidance and support 24/7.
#4. RMA Magento 2 by Aheadworks – $349
Compatibility: Magento 2.3.x
Key features:
- Enable to create an RMA request through visual forms
- Enable customers to access RMA requests
- Easily manage in backend
- Easy to notify buyers for status changes
- Easy to install the extension for modifying different workflow elements
Review:
AheadWorks RMA Magento 2 is one of the premium items on our list. And of course, it contains various amazing features worth the price.
With a powerful set of management tools, the Aheadworks RMA Magento 2 extension could be a useful solution to control the retrieval or exchange of products.
#5. Magento 2 RMA by Amasty – $249
Compatibility: Magento 2.2 – 2.3 (including 2.3.5)
Key features:
- RMA rules
- The Manage Requests grid
- Quick responses
- Admin notifications
- RMA policy
- RMA customer reviews
Review:
The Amasty RMA Magento 2 based on the need to avoid human errors, save time on returns management, inform users on the refund rules and statuses, timely detect and stop suspicious activities.
#6. RMA by CedCommerce – $149
Compatibility: Magento 2.1.x – 2.2.x – 2.3.x
Key features:
- Allow creating an RMA request through visual forms
- Enable customers to access RMA requests
- Easily manage in backend
- Easy to notify buyers for status changes
- Easy to install the extension for modifying different workflow elements
Review:
It’s time for you to pick the Magento RMA extension by Cedcommerce for your stores. It includes such outstanding features as natural RMA requests generation, fast RMA management, RMA messaging, etc.
#7. Magento 2 RMA by Mirasvit – $119
Compatibility: Magento 2.0.x – 2.3.x
Key features:
- Easily create RMA requests
- Directly access to RMA requests by registered users
- Create just one RMA for products
- Create RMA for any products purchased in the offline stores
- Reply to RMA messages via email
Review:
RMA is a powerful tool for managing the return and exchange of items purchased by customers in your store. This Mirasvit RMA Magento 2, in turn, allows your customers to request and manage returns and exchanges directly from your website.
#8. Magento 2 RMA by Boost My Shop – €189
Compatibility: Magento 2.2.x – 2.3
Key features:
- Ability to handle return requests in seconds
- Easy to control RMA
- Quick return form included
- Ability to send messages via RMA
- Easily to manage and review RMA
Review:
This is one of the premium extensions on the list.
With a fairly high price, the extension is beneficial to manage return and exchange requests from customers. Customers can get responses in minutes; hence, you can satisfy them in a blink of an eye.
#9. Magento 2 RMA by Webkul – $49
Compatibility: Magento 2.0.x – 2.1.x – 2.2.x – 2.3.x
Key features:
- Customizable fields for RMA request form
- Ability to request, even guest users with just order ID & email address
- Create multiple available reasons for customers
- Set status for RMA requests
- Easy to manage quick responses and queries
- Ability to create return shipping labels
- RMA history
- Conversation between buyers and admins
- Notification email
Review:
The extension developed by Webkul has the lowest price on the list, but still contains many extraordinary features necessary to manage RMA on e-commerce sites.
With Webkul’s extension, both admins and customers (whether they are registered members or not) can effortlessly manipulate in terms of RMA, including returns, exchanges, refunds, cancellations, to name but a few.
It’s more than enough for a reasonable price like this.
#10. RMA for Magento 2 by MageDelight – $99
Compatibility: Magento 2.2.x – 2.3.x
Key features:
- Ability to create a return request by both admins and customers
- Straightforward, step-by-step RMA management process for admins
- RMA history records
- Two-way communication between buyers and sellers
- Guest users can create requests
- Email notifications
Review:
The last extension in our collection of Magento 2 RMA modules.
This extension is also powerful to help manage return, exchange, and similar things in your online store.
With the one provided by MageDelight, you don’t have to worry about RMA as it supports all you need to gain customers’ trust and loyalty.
A Brief Comparison
| No. | Extensions | Provider | Compatibility | Price |
|---|---|---|---|---|
| 1 | Mageplaza | Magento 2 | $229 | |
| 2 | Plumrocket | Magento 2.1.x - 2.3.x | $119 | |
| 3 | Landofcoder | Magento 2.0.x - 2.1.x - 2.2.0 - 2.2.x - 2.3.0 - 2.3.x | $149 | |
| 4 | AheadWorks | Magento 2.3.x | $349 | |
| 5 | Amasty | Magento 2.2 - 2.3 (including 2.3.5) | $249 | |
| 6 | CedCommerce | Magento 2.1.x - 2.3.x | $149 | |
| 7 | Mirasvit | Magento 2.0.x - 2.3.x | $119 | |
| 8 | Boost My Shop | Magento 2.2.x - 2.3 | €189 | |
| 9 | Webkul | Magento - 2.0.x - 2.1.x - 2.2.x - 2.3.x | $49 | |
| 10 | MageDelight | Magento 2.2.x - 2.3.x | $99 |
Conclusion
Magento 2 RMA extensions create a close relationship between shop owners and customers, and therefore, sellers can gain customer loyalty. As a result, this will contribute to sales-boosting in the long run.
In this article, we introduced the best choices of Magento RMA extension, specifically for Magento 2. If you are looking for a free Magento 2 RMA extension or need any help from us, don’t hesitate to contact us. We’re 24/7 available to support.
Thank you for your time!
