If you are getting struggles about returns management on your Magento 2 store, this article is no doubt the right choice for you to get the problem solved. In this blog of Magexts team, we list down 4 most famous Magento 2 Refund Extensions, which are said to be magic wands to keep customers satisfied and positive impression about a webstore even if there were some issues with an initial purchase. For more precise operation, Magento 2 Refund extensions are developed to avail online shoppers with an easy option to request for return or refund by a store credit that can be spent on any other product from your website. As a result, the loyalty of your customers and your sales would be increased drammatically.
The seven modules listed below are chosen based on the following criteria:
- Product functions and features
- Reviews and ratings on product page
- Product ranking score
- Product price and support policy
With an affordable price, the Magento 2 Refund Request extension by Magecomp is widely used by eCommerce store owners that have quite tight budget but still desire for improving customer shopping experience. Magento 2 Refund Request extension by Magecomp is an innovative module that allow customers to submit their requests for refunds or returns right from their “My Account” section.
Magecomp Refund Request Extension for Magento 2 main features:
- Requests for order refunds from “My Account” section
- A form is created to ask for detailed reason for refund
- Specify days to show refund request button
- All the requests are stored at backend with all the related details.
- Set Email ID of admin to get refund requests in time
Extension price: $39-$178
Support policy: The purchase comes with a lifetime free support & updates and a 30-day money payback guarantee.
This flexible and powerful RMA module by Amasty is developed to help you manage product exchanges and returns in the most effective way.
Amasty RMA extension for Magento 2 main features:
- Support RMA for all types of products
- Allow guest RMA requests
- Create unique status
- Set up RMA notifications
- Allow to create and edit RMA requests from the backend
- Intuitive interface and comfortable communication
- Flexible return policy
- Support multistores
- Advanced admin options
Extension price: $249 – $827
Benefits: 3-month free support, 60 days money back, and free lifetime updates
The Magento 2 Returns and Exchanges (RMA) extension by Plumproket offers an easy and streamlined return process to your customers, make them happy and generate higher revenue and positive feedback.
Extension’s key features:
- Create RMA requests for many purposes: returns, refunds, exchanges, repairs, store credit, etc.
- Quick response templates
- Automatic email notifications
- Upload return shipping labels
- Generate return reasons, resolutions and package conditions
- Auto-generated packing slips and tracking codes
Product price: $119 – $427
Benefits: 3-month free support and 60 Days Refund Policy
Last but not least, BSSCommerce Magento 2 Refund Request by Customer extension is an ideal solution for your Magento 2 store. It allows your customers to send their refund request via a special pop-up. Store admin can also manage those requests in Refund Request Grid easily.
Module’s fundamental features:
- Allow customers to send a request for refund on Customer Account Page
- Accept/Reject the refund request in the backend
- Generate a responsive grid to manage customers’ refund requests
- Send admin notification email to customers
- Easily customize the refund request pop-up
Magento 2 Refund Request by Customer extension is not available yet, but it is said to be coming soon on BSSCommerce.
In summary, as each Magento 2 Refund Extension described above has their own strengths and weaknesses, it’s necessary to try them before making any decision. Please Like, Share, and Subscribe to receive more useful Magento extension review from our Magexts team.
For Magento developer, we’re open to receive any comment or recommendation on this list. Don’t hesitate to contact us for more details