As an online business person, have you ever heard about Yotpo Magento 2 extension? In general, Yotpo Magento 2 extension or ‘Yotpo Reviews’ is a free-of-charge extension that has been utilised by many online store owners in their businesses.
On the one hand, Yotpo Reviews has been favoured as it costs customers zero dollars but somewhat meets their requirements. However, on the other hand, many clients have made complaints about this extension showing what drawbacks Yotpo Reviews has got.
This article will make it clear why the extension is not worth purchasing and using in your online business. Let’s begin!
An Overview of the Yotpo Platform
Yotpo is an eCommerce marketing platform that provides practical solutions for customer reviews, loyalty, visual marketing, and referrals. With this platform, brands are believed to be able effectively to leverage social proof to boost trust and sales, cultivate loyal customer advocates, and make better business decisions based on customer feedback. Yotpo has been serving thousands of brands, including Everlas, Everlast, and Pura Vida. As an official partner to Google and Facebook, Yotpo has raised a fund of $101 million and employed over 400 people all around the globe.
Non-biased Yotpo Magento 2 Extension Reviews
In fact, Yotpo functions quite smoothly with Magento stores, so customers can accelerate growth by boosting consumer advocacy and maximizing customer lifetime values. Besides, collecting and displaying customer content like photos, reviews, and videos at key touchpoints throughout the purchasing process becomes quite easy, so that store owners are able to improve trust, social proof, and sales.
Highlighted features:
- Collect ratings, reviews, Q&A and pictures from clients.
- Share their best customers’ content on social networks within a click.
- Use customers’ content to establish a loyal brand community.
- Use analytics and feedback from customers to make optimum business decisions.
- Drive high-intent traffic by displaying ratings in organic search results and Google Ads.
Nevertheless, it is reported that in Yotpo Reviews exist a number of problems that need fixing as soon as possible. If not, the online businesses of those using this extension may not go smoothly. Below is a summary of the errors that have been reviewed about the module.
First, in the readme section, it is said that it requires a Yotpo/ module-review. In fact, it is a dated copy of the same module. Besides, manual installation instructions on the Yotpo website are dated too; they are not valid for Magento 2.2.0 and above. So it is suggested that you should not install it unless your website is not maintained by a Magento developer.
What is more, the extension doesn’t work out of the box. Instead of showing a product page, it throws several errors that an uninitiated person will not know how to fix. Some files in the module are duplicates and not necessary. Moreover, the style doesn’t look really good. If you’re not a patient one, you are most likely to feel annoyed.
Finally, what it all boils down to is poor support. A product contains errors, but the customers may still be satisfied with it if they are supported to fix those things by attentive staff. But, regarding Yotpo Reviews’ providers, they are reported to have responded very slowly to customers’ questions. It seems that they have errors in the product but are not responsible for it, which sounds terrible!
Conclusion
To sum up, it is undeniable that ‘Yotpo Reviews’ has several good features that may help with your online project. However, its disadvantages seem to outweigh its advantages far, so it will be a big risk to purchase and utilize this extension for your ecommerce store. Just be careful!
It’s all about the article. We hope that after reading through it and take all the factors into account, you can make the final decision which benefits your business. If you have any further information, suggestions or questions, let us know in the comment section below. In case you may be interested in other Magento 2 extensions, click here! Many thanks for reading!
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